COPACETIX Refund Policy

Overview

At COPACETIX, we strive to ensure customer satisfaction with our products and services. If for any reason you are dissatisfied, we are here to help.

Returns

You have 30 days from the date you receive your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email notification. If your return is approved, we will process your refund to your original payment method within 7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected] with your order number and details.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.